Climate 
Rotorua has mild temperatures year round, the average daytime tem-perature range for November is between 9 and 19 degrees Celsius (48 and 67 degrees Fahrenheit). Evenings may be cool. As Rotorua is about an hour's drive from the coast and located in an elevated volcanic caldera, conditions are not as humid as some parts of New Zealand, but you should be prepared for the possibility of rain showers. It is recommended that you bring an umbrella and a jacket.

Currency/Banking 
There are many banks situated close to the conference venue which offer currency exchange facilities. Banking hours are commonly 0900-1630 hrs, Monday to Friday. Automatic teller machines (ATMs) are well spread throughout the Rotorua business district. International credit cards are accepted throughout the country and travellers cheques can be changed at banks, hotels, resorts and most city stores. 

Dress 
Dress for the conference sessions, the welcome function and the conference dinner is tidy casual. A warm jacket and flat shoes are recommended for both social functions.

Electricity 
New Zealand uses a 230 volt 50 Hz system with 3 pin flat plugs.

Goods and Services Tax 
Goods and services in New Zealand are subject to a 12.5% tax (GST). This tax is usually included in the price and, if not, it is clearly stated. This tax cannot be claimed back by visitors when leaving the country.

Insurance 
It is strongly recommended that you purchase comprehensive travel insurance to cover the duration of your visit to New Zealand and to protect you against cancellation charges, loss or damage to your luggage and personal effects, loss of cash, and medical expenses.

Language 
English is the common language of New Zealand. Maori, an official language of growing importance, is spoken mainly in the Maori community, and during the powhiri or welcoming ceremony.

Special Requirements 
Please give details of any special diet, special needs or disability assistance required on your registration form.

Time 
New Zealand will be on daylight saving time - 13 hours ahead of GMT.

Tipping 
Tipping is not expected, but is at the discretion of a well satisfied customer.

CONFERENCE MANAGERS 
If you have any queries about the Conference arrangements please contact:

The Conference Company
PO Box 90-040
Auckland
New Zealand
Telephone: +64 9 360 1240
Facsimile: +64 9 360 1242